Privacy Policy

Last updated: 15th January 2026

Data Controller Information

The data controller responsible for your personal information is:

Data We Collect

We may collect and process the following types of personal data about you:

Information You Provide Directly

The data we collect directly from you includes information provided when you:

• Contact us through our website forms or email
• Request quotes or consultations for our services
• Subscribe to our communications
• Engage with our customer support

This may include your name, email address, phone number, company name, job title, and any other information you choose to provide in your communications with us.

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on our website
• Referring website or source
• Device information and screen resolution

How We Use Your Information

We use the personal information we collect for various purposes, including to:

• Respond to your enquiries and provide customer support
• Process and fulfil service requests and consultations
• Send you information about our services that may interest you
• Improve our website and services based on your feedback
• Comply with legal obligations and protect our legal rights
• Prevent fraud and ensure the security of our systems

The legal basis for processing your personal data includes:

• Consent: Where you have given explicit consent for specific processing activities
• Contract: Where processing is necessary for the performance of a contract with you
• Legitimate interests: Where we have legitimate business interests that are not overridden by your rights
• Legal obligation: Where processing is required to comply with applicable laws

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service providers: We may engage trusted third-party service providers to assist with our operations
• Legal requirements: We may disclose information when required by law or to protect our rights
• Business transfers: In the event of a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The specific retention periods depend on the type of information and the purpose for which it was collected:

• Contact enquiries: Retained for up to 3 years after last contact
• Customer information: Retained for the duration of the business relationship plus 7 years for legal and tax purposes
• Website analytics data: Retained for up to 26 months
• Marketing communications: Until you unsubscribe or withdraw consent

Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal information:

• Right of access: Request copies of your personal information
• Right to rectification: Request correction of inaccurate or incomplete information
• Right to erasure: Request deletion of your personal information
• Right to restrict processing: Request limitation of how we use your information
• Right to data portability: Request transfer of your information to another service
• Right to object: Object to certain types of processing
• Right to withdraw consent: Withdraw consent for specific processing activities

To exercise any of these rights, please contact us using the information provided below.

International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. We ensure that any international transfers of personal data comply with applicable data protection laws and include appropriate safeguards to protect your information.

Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Supervisory Authority

You have the right to lodge a complaint with the Austrian Data Protection Authority if you believe your personal information has been processed in violation of applicable data protection laws: